

Improve the product
by providing convenient, motivating and rewarding
user experience
THE CHALLENGE
Now let’s dig deeper into product details and all the enrichments
Skills breakdown
Playmaster
Playmaster.gg is a gaming service that has an advanced skill-based training program designed by Logitech G to help gamers improve their skills and reach their full potential
Jul - Dec 2021
Humbleteam
Product Design, UX/UI, Prototyping
Playmaster already had a first version of a website that was lacking well thought UX
Context

Prototyping and testing guided us to achieve our aim
Players are granted with a detailed skill breakdown on each of the trainings

individual Skill page
Analyze each skill separately,
understand what you lacking

TO MAKE IT HAPPEN WE NEEDED TO
Understand what audience we target and what are their needs, pain points and motivations
We invested a lot of our time working on research, information architecture, structure and the way people will interact with the product
Players will get a special
rank so they track their progression over time
Each rank define your skill level. The more you train and improve your skill the higher the rank you will get and climb leaderboard.
Virtual coach will create
a specific program that focuses on closing the gaps

Program is unique for each player, providing them with trainings that they really need to focus on
Baseline test
Baseline test to identify starting point and skill gaps



Monitor progress, unlock new daily missions, and earn internal currency — all through
a cutting-edge dashboard that delivers
key insights to accelerate player growth

Results & Future plans
Strategy for future
Improvements for further versions of details to help it thrive even more
Enhanced UX & UI
The whole new experience with top notch visual design to mark a new life of the product
Gamification
New gamification system to keep users engaged with service

Validated our solutions with active Playmaster users
After the testing we’ve divided the user feedback into logical buckets. Then we focused on the most painful areas that users mentioned frequently so we can fix them on wireframe phase and move on to the visuals.
Sharpening your skills with real players is crucial that’s why Playmaster has it’s own deathmatch servers.
Jump into the real playing experience and test your skills that you’ve been training
